Small Business/Entrepreneur Training Opportunities

The AAEDC in partnership with the Alexandria Technical & Community College Customized Training Center to present the following small business/entrepreneur training opportunities for residents and business owners of the Alexandria and West Central MN region.  Costs of training are partially offset by West Central Initiative.

 

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2014 Small Business/Entrepreneur Training Opportunities

Unless noted, all classes are from 11:45 - 1:00 pm at ATCC. Click HERE to register online for these and other training opportunities.

  

 

January 21 – 4 Steps to Real Communication

 

Presenter: Laura Lansink from The Competitive Edge

Description: How do you communicate with others? Are you saying what you mean to say? This course will focus on how you can step-by-step achieve success at work and in life by having meaningful conversations with your customers and coworkers. You can overcome the barriers to important conversations by arming yourself with the right tools necessary to engage the significant people in your life with thoughtful and necessary conversations.

 

 

 

February 11 – Customer Service Excellence

 

Presenter: Laura Lansink from The Competitive Edge

Description: Did you know that it costs five times as much to win a new customer than to keep a current one? Connecting to your customers on an emotional level is the key to establishing a lasting relationship with your brand. You must go beyond simply delivering your product, and develop strong bonds with your customers to providing a unique customer experience by proactively anticipating your customers’ needs and expectations and exceeding them, every time. 

 

 

 

April 24 –Goal Setting and Action Planning

 

Class Time: 11:45 – 1:15

 

Presenter: Karen Meuwissen (ATCC)

Description: Do you feel overworked, overcommitted, and overwhelmed?  Are you having difficulties managing time and establishing priorities? Maximizing workforce productivity is a “key” to reducing organizational waste and increasing profitability.  This course will focus on understanding the importance of setting goals. Emphasis will be placed on writing measurable goals and developing a written plan for their completion.

 

 

Click HERE to register online for this and other training events.


 

 

Small Business Development Center Office Hours at the AAEDC

The West Central Regional Small Business Development Center (SBDC) will be utilizing the AAEDC conference room to hold regional office hours on the third Thursday of each month from 9am to 1pm. SBDC consultants will meet with entrepreneurs and small business owners during this time and provide cost-free, confidential consulting and assistance services. Scheduled appointments are recommended, but walk-ins are welcome.

To schedule an appointment with an SBDC consultant, please contact the AAEDC at (320) 763-4545 or the West Central SBDC at (218) 299-3037. Information on the West Central MN SBDC and their services can be found at www.cord.edu/sbdc. The West Central MN SBDC is located at the Offutt School of Business at Concordia College (Moorhead).